If the password is incorrect, reset it and try logging in again in your browser and your desktop. If login is unsuccessful, check if Microsoft is reporting an outage on its service status page. If login is successful, your problem lies exclusively on the desktop.
If there is nothing wrong with the OneNote service (from Microsoft’s end), and you’re entering the correct email and password, you should be able to login to OneNote’s web version. If you’re unable to login to OneNote on Windows 10, run through the following basic check and then move on to the fixes we’ve listed further below. Signing in with a Microsoft Account is essential if you want to use OneNote which means login problems will effectively lock you out of the app. If you’ve set up a Microsoft Account on Windows 10, OneNote will be able to detect it and sign you in automatically. OneNote has two versions a desktop version and a UWP version called OneNote for Windows 10 which is available in the Microsoft Store.īoth types of apps work with OneDrive and they require that you sign in with a Microsoft Account to use it. It is a part of the Microsoft 365 productivity suite but you can also get the app without buying a Microsoft 365 subscription.
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